Supporting Canada’s veterans with access to medical cannabis.

Expect Priority Customer Support Right from the Start 

At the heart of Spectrum, Veteran Care is a dedicated and specially trained team of Veteran Care agents who provide Veterans with exclusive support. 

Our entire Customer Care Team has been trained to receive Veterans’ orders by phone. Your call will be answered quickly and as a priority. Should a challenge arise, our Veteran Care agents are standing by to help. 

Veteran Care agents work to expedite the paperwork required by Veterans Affairs Canada (VAC) and arrange direct billing so that you can order products as soon as possible.

We've Got You Fully Covered

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Spectrum Veteran Care Makes the Set-up of Direct Billing Hassle Free. It’s that simple.

Once you have provided the required and valid documentation* and we have it on file, Spectrum Therapeutics will cover the cost of your orders until VAC confirms your coverage. This ensures you’ll receive your medical cannabis right away, without paying out of pocket.

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Choose a Fully Covered Premier Vapourizer Made by STORZ & BICKEL

Every three years, Veterans are eligible for a $300 credit toward a vapourizer. With Spectrum, you get access to an entire suite of the best vapourizers on the market, including the only vapourizers approved by Health Canada. And if the cost exceeds your $300 credit, we’ll pay the difference.

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Take Your Pick from a Wide Selection Across Multiple Brands

Once you have been approved for coverage by VAC, you can order any Spectrum Therapeutics medical cannabis product that VAC covers without paying out of pocket. This includes all brands that appear in the shop. Click here to learn more about our products, formats, and brands available in the Spectrum Shop.

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Community Support

At Spectrum Therapeutics, we focus on listening to Veterans, so we can better understand how we can be of the greatest support. We are dedicated to donating and giving back to Veteran community organizations to aid in program delivery and services that Veterans need through financial support and raising awareness of the issues facing Veterans and their families every day.

Veterans Educating Veterans

There is an ongoing need for education about medical cannabis, how to get assessed, and what to expect. So, Spectrum Therapeutics supports Veterans by educating Veterans. We help Veteran educators share their stories and their knowledge about medical cannabis. We are always there to support you along the way.

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We Support All Canadian Veterans and Still-Serving Members 

Any still-serving military member or Veteran without a K number who has been authorized to use medical cannabis, will receive 20% off all medical cannabis products in the Spectrum Therapeutics store.

Veteran Resources

To help ensure that you have immediate access to your medical cannabis please complete and submit the following forms to Spectrum Therapeutics:

The files below do not fully conform with all applicable guidelines for accessible digital documents.For the most accessible experience, please contact the

Spectrum Customer Care Team at 1-855-558-9333.

1. Consent to Disclose

2. Medical Document (with a diagnosis clearly indicated by your physician)

3. Medical Registration Form

4. Veteran Onboarding Checklist

5. Summary of Assessment (from VAC)

6. Vet Guidebook

    

Get in touch with the Veteran Care team to find out more

1-855-558-9333 x8805 (Monday – Friday, 9:00 am – 7:00 pm EST)

VeteranCare@SpectrumTherapeutics.com

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