FAQ

Medical Cannabis

What are cannabinoids?

Cannabinoids are the main active ingredients in cannabis and more than 100 have been identified. They can be produced by the human body, found in plants, or manufactured in a laboratory for use in some prescription medications. The two most commonly discussed cannabinoids are THC and CBD.

 

What’s the difference between THC and CBD?

Cannabinoids are the active compounds found within cannabis. The two most commonly discussed cannabinoids are THC and CBD.

 

THC (delta-9-Tetrahydrocannabinol) is the main active ingredient within cannabis. THC is responsible for many of the pharmacological effects of cannabis, including the psychoactive effect.

 

CBD (cannabidiol) is the second most prominent compound within cannabis. CBD is not known to cause the noticeable intoxicating, euphoric effects that THC does. In fact, it may help reduce these effects.

 

What is terpography?

Terpography is a visual mapping tool that Spectrum Therapeutics designed to help customers choose the products that are right for them. The terpography map represents the profile of terpenes that give cannabis varieties and products distinct smells and tastes.

 

What do I do if I have a reaction to the product?

If your reaction is severe, call 911 and/or go to the nearest hospital. Notify your physician and contact the Spectrum Therapeutics Care Centre at your earliest convenience.

 

If you experience things like anxiety, nausea, dizziness, vomiting, or fainting, it is important that you don’t panic. You should focus on your breathing, stay hydrated, eat something, and find a safe place to relax. The effects should wear off in 2-6 hours depending on the method of consumption. If health and safety become a concern contact your prescribing healthcare professional immediately. Should you experience symptoms such as chest pain, or persistent vomiting or dizziness causing falls, you should go to a hospital emergency room.

 

What is decarboxylation?

To be effective, cannabinoids need to be heat-activated in a process called decarboxylation. This occurs during smoking or vapourizing when the plant matter is heated above 120℃. All Spectrum Therapeutics oil and softgels contain cannabis oil that has been decarboxylated.

 

What do indica and sativa mean?

The terms “indica” and “sativa” are botanical terms that describe the morphology (shape) of different cannabis plants, but they are also often used to characterize the range of possible effects from a variety of cannabis. Some people use the term “indica” to describe effects that are more sedating or physical in nature. Some people use the term “sativa” to describe effects that are more cerebral or energizing.

 

These terms can be a useful reference, but they are not scientifically valid.

 

Registration and Ordering

How do I register with Spectrum Therapeutics?

Fill out a Registration Form online at https://shop.spectrumtherapeutics.com/account/register or send your completed form to us by email, mail, or fax.

 

How can I find a doctor who will authorize medical cannabis?

Spectrum Therapeutics offers a referral service for those who don't have a prescribing doctor. We are pleased to have a wide range of Certified Partners to connect you with.


Simply complete this form and a Spectrum Therapeutics representative will contact you with some options to choose from.

 

How long does it take to register once I’ve submitted my Registration Form?

Spectrum Therapeutics has an average processing time of 1-3 business days after all necessary documents have been submitted to us. Once you are fully registered, you will receive a confirmation email inviting you to place your first order.

 

How can I choose the right product for me?

If you are unsure which Spectrum Therapeutics product is right for you, ask your healthcare professional for advice. Our Care Centre staff are also happy to help you navigate the ordering process and find products. Contact us.

 

How do I renew my registration with Spectrum Therapeutics?

The registration renewal process is the same as the initial registration process. You’ll need to complete a new Registration Form and submit a new original Medical Document.

 

How long will it take to receive my order?

Within major city centres, delivery time is expected to be within 1-3 business days of ordering, if your order is placed and paid for by 3 pm. Delivery time is dependent on carrier and location. A signature is required upon delivery.

 

We process orders by the date and time they were submitted, and we have our full team working to fulfill everything as quickly as possible. There are several steps involved, and we take great care in verifying every order before it leaves our facility.


When you receive an order confirmation email, please be assured that your order will be fulfilled as soon as possible and shipped over to you shortly. As soon as your order is released for shipping, Spectrum Therapeutics will send you an electronic notification, including a tracking number so that you can follow the package as it makes its way to you.

 

How much can I order from Spectrum Therapeutics?

It is up to your healthcare professional to determine the duration and dosage amount within your medical document.

 

Your medical document includes a daily maximum quantity that you are permitted to receive for each 30 day period. Please note that the maximum quantity of medical cannabis that Spectrum Therapeutics is authorized to deliver in one order is 150 grams.

 

For example, if your prescription allows for 10 g of medical cannabis per day (300 g per month), Spectrum Therapeutics will ship you two (2) 150 g orders, to ensure we are in compliance with your prescription as per Health Canada regulations.

 

How does it arrive at my door?

Spectrum Therapeutics ships in a discreet, unmarked package that is sealed to ensure the box remains odourless. Your order can be signed for by anyone at your residence over the age of 18.

 

Medical Cannabis Products

What’s the difference between dried flowers, cannabis oil, and softgels?

Dried cannabis is typically offered as either dried whole flowers (“bud”) or milled (“prepared” or “ground”). Whole flowers from the female cannabis plant are harvested, the stem and leaves are trimmed, and then the flowers are dried to a specific moisture content.

 

Concentrated cannabis resin, containing cannabinoids and other active compounds, is extracted from cannabis flowers that have undergone thermal decarboxylation, then diluted with a food-grade carrier oil to make a product for you to take orally from a syringe. This allows you to know exactly how much THC and CBD you are taking in each dose.

 

Softgels are filled with cannabis resin dissolved in food-grade carrier oil. They offer you a convenient and discreet option for your medication.

 

How do I use Spectrum Therapeutics softgels, oil, and dried products?

When inhaling, the active ingredients are absorbed almost immediately into your bloodstream through the lungs, and the effects usually last 2-4 hours. If you want to inhale, we recommend using a vapourizer. A vapourizer heats cannabis without burning it so that the active compounds are released into a vapour for inhalation, minimizing exposure to the by-products from combustion. Smoking cannabis is not recommended.

 

It’s important that you start low, go slow when ingesting cannabis because the effects can be stronger and can last much longer than when inhaled. Spectrum Therapeutics oil can be taken directly from a syringe, measured according to the dosing insert that accompanies your product, or following the guidance of your healthcare professional. Taking the oil on its own makes it easy to consume in a precise dose.

 

Cannabis oil and softgels can take 1-3 hours or longer to start working, depending on your metabolism and things such as whether you have eaten before consuming the oil. The effects can last 6-8 hours or longer. This can be useful at night if longer relief is required. Some patients may take 2-3 doses per day, but it’s important to determine the correct single dose before taking more than 1 dose per day.

 

Cannabis oil and softgels are meant solely for ingestion and are NOT meant for inhalation nor for use in vapourizers.

 

Can I vapourize softgels and oils?

Cannabis oil and softgels are meant solely for ingestion and are NOT meant for inhalation nor for use in vapourizers.

 

Concentrated resin, containing cannabinoids and other bioactive compounds, is extracted from cannabis flowers that have undergone thermal decarboxylation. The resin is diluted with a non-GMO food-grade oil to make a finished cannabis oil product that has a defined concentration of cannabinoids and terpenes. For simplified use and precise dosing, we include a syringe along with your bottle to facilitate oral administration.

 

Why is the equivalency on the label different from the equivalency on Spectrum’s website?

The equivalency number printed directly on the product label is a regulatory requirement for all cannabis products and is used to determine legal possession limits. This equivalency is  calculated based on the format of the product (i.e. oil, extracts, edibles etc.) and their net weights, not the concentration of the product.  The product label equivalency number should be used to determine how much cannabis you can have in a public space. Medical consumers are permitted to possess 30 times their daily limit prescribed by their doctor, up to a maximum quantity of 150g, plus an additional 30g, authorized by the Cannabis Regulations.  

 

This means if your daily limit is 3g then you're permitted to possess 120g in a public space.  If your daily limit is 6g then you’re permitted to possess 180 g in a public space. 

 

 

On the other hand, the medical equivalency calculation used by Spectrum Therapeutics is required for the purpose of tracking the grams per day limit as established by your healthcare provider, as well as determining the amount of input required to create a specific product format. Products with higher cannabinoid concentrations will have a higher equivalency than a product that is less concentrated.

 

What is medical equivalency?

The medical equivalency calculation used by Spectrum Therapeutics is required for the purpose of tracking the grams per day limit as established by your healthcare provider, as well as determining the amount of input required to create a specific product format. Products with higher cannabinoid concentrations will have a higher equivalency than a product that is less concentrated.

 

SPRAY BOTTLES

How do spray bottles work?

 

The convenience of spray bottles:

Some of our oils come in convenient spray bottles to enhance portability and ensure delivery of the approximately the same dose every time.

Our priority is to ensure the best possible experience for our customers. This means continuing to work on innovative ways to deliver your medicine to you.

 

Our spray bottles are specially made to prevent child access. Follow these steps to unlock your spray bottle: 

  1. Remove the plastic strip behind the excise label that is in front of the spray nozzle. This will rip the excise label away from the nozzle.
  2. Push in the lock button with your thumb and twist the cap to the right.
  3. Spray oil anywhere in your mouth. Cannabis oil must be swallowed to be effective.

 

All of our cannabis oils are made with extracted cannabis resin and odourless, coconut-derived, non-GMO, medium-chain triglyceride (MCT) oil and cannot be smoked or vapourized.

 

Safety & Legal Information

Is it safe to drive after consuming medical cannabis?

Driving after cannabis use leads to a 22% increase in the risk of being involved in a motor vehicle accident due to short-term negative impacts on reaction time, motor coordination, and divided attention.

 

The College of Family Physicians of Canada recommends that patients who receive authorization to use medical cannabis be counseled not to drive for at least:

  • 4 hours after inhalation
  • 6 hours after oral ingestion
  • 8 hours after inhalation or oral ingestion if the patient experiences euphoria

Regardless of how much time has passed, a patient should never operate a vehicle or heavy machinery or engage in any hazardous activity if impaired.

 

Note: These recommendations are generalized information provided to educate consumers with respect to impaired driving. However, cannabis consumers metabolize cannabis at varying rates, and factors such as newness to cannabis or mixing with alcohol will impact effects. These recommendations are guidelines only, and there is no certainty that following these recommendations will ensure that you pass roadside tests or are not impaired. At all times, if you are in doubt as to your impairment level, you should not drive or operate machinery.

 

How can I safely store my medical cannabis?

Cannabis should always be stored where children and pets can’t access it, and is best preserved in a cool, dry place. Food products made with cannabis should always be clearly labelled.

 

What identification should I carry to verify that I can legally possess medical cannabis?

With every shipment of medical cannabis that you receive, a customer card is provided. This card contains relevant information regarding your registration with Spectrum Therapeutics including their unique identification number and the amount of medical cannabis that their physician prescribed.

 

This card is what verifies that a customer is legally allowed to possess their prescribed amount of medical cannabis.

 

Anytime that a registered customer is in possession of Spectrum Therapeutics medical cannabis, they must ensure that they are carrying their customer card.

 

Can I travel outside Canada with medical cannabis?

It is illegal to travel outside of Canada with cannabis products, even if travelling to a country where medical cannabis is legal. This is due to a ban on cross-border transport.

 

Quality Assurance

Do you cold pasteurize your products?

Spectrum Therapeutics offers a selection of strains that have been cold pasteurized to meet the needs of customers living with reduced immune function. This process is completely safe and is commonly used to preserve food. It is referred to as cold pasteurization because it kills bacteria without heating the substance. 

 

Does Spectrum use pesticides?

Random monthly pesticide tests occur at all our sites as well as systematic pesticide testing on every product produced at newly acquired facilities and all third-party partners. The pesticide testing regime includes testing for over 96 pesticides, including myclobutanil (USP 2014).

 

Programs and Insurance

 

Compassionate pricing:

Everyone’s financial situation is unique. Spectrum Therapeutics understands this and is proud to offer Compassionate Pricing to help customers afford the medical cannabis they need.

 

Spectrum Therapeutics offers a 20% discount for eligible customers.

 

In order to qualify for our Compassionate Pricing Program 20% discount, please send us one of the following documents:

  • Proof of enrollment in a financial assistance program from either the Federal or Provincial Government.

  • A copy of your most recent "Notice of Assessment" from the Canada Revenue Agency indicating that your personal income is below $29,000 per year.

  • Proof of employment, retirement or ID showing you are currently employed or retired with the Military or as a First Responder.

We accept submissions through email, fax or mail, whichever is easiest for you.

 

Once we have received your documentation, it will be processed within 1-3 business days. You will be notified by email once it has been applied to your account.

 

For more information and to apply online, visit https://shop.spectrumtherapeutics.com/account/register

 

Veterans program:

Spectrum Therapeutics works directly with Veterans Affairs Canada (VAC) to verify coverage, arrange direct billing, and ensure your coverage is seamless and fully supported throughout the entire process. It typically takes around 4-6 weeks for the approval to be received from VAC. Spectrum Therapeutics contacts customers by phone or email when approval is received.

 

Veterans should submit a complete application to Spectrum Therapeutics that includes a Medical Document with a clear diagnosis, and their PVAC Health Benefit number (starts with a K or M + 7 digits). A Veteran’s Consent to Disclose form is found online or can be provided by Spectrum Therapeutics’ care team, and should also be submitted with a Veteran’s application for registration so that we can submit a request for direct billing to VAC on behalf of the patient.

 

VAC will cover the cost of $8.50 per gram. Spectrum Therapeutics offers cost coverage on the difference for any of our strains that exceed that limit.

 

Can I claim my medical cannabis sales receipts when I file my income tax?:

You can claim your sales receipts from your medical cannabis on your income tax return, under Line 330 – Medical expenses for self, spouse or common-law partner, and your dependent children born in 1997 or later.

 

Will my medical plan cover the cost of my medical cannabis orders?:

Medical cannabis does not currently have a drug identification number (DIN) assigned by Health Canada, which is required by most insurance plans to provide coverage for the cost. We encourage you to reach out to your insurance provider to find out more.

 

Note: If you are a veteran of the Canadian Military your treatment may be covered by Veterans Affairs Canada. Any costs incurred to purchase cannabis for medical purposes can be claimed on line 330 of your income tax return as an eligible medical expense.

 

 

VAPES

Extracts

What does the Tweed 510 extract formulation contain?

Trusting the ingredients of any vape pen is important, which is why we keep our cannabis cartridge ingredient list minimal:

  • The cartridges contain cannabis extract and added terpenes

  • Each extract contains THC, CBD, or a combination of the two depending on the cartridge purchased

  • No added vitamins, minerals, nicotine, alcohol, caffeine, sugars, sweeteners, or colours

We are committed to a high standard for cannabis extracts derived without the use of carrier oils and diluents such as vitamin E acetate.

 

How much cannabis does each Tweed 510 cartridge contain?

Each 510-threaded vape cartridge contains 0.42 mL of cannabis extract. The THC and CBD content of each vape is listed here:

  • Houndstooth (Red No 2) - 350 mg THC | <15 mg CBD

  • Bakerstreet (Red No 1) - 350 mg THC | <15 mg CBD

  • Penelope (Balanced) - 200 mg THC | 170 mg CBD

 

What is the equivalent Tweed 510 cartridge product if I typically purchase your Spectrum Red, Blue, or Yellow dried flowers?

Bakerstreet is equivalent to Red No. 1 

Houndstooth is equivalent to Red No. 2

Penelope is equivalent to Spectrum Blue 

 

What kind of terpenes do you use in your Tweed 510 cartridges?

We are committed to a high standard of cannabis extracts using only cannabis distillate and added botanical terpenes. Cannabis terpenes are lost during our rigorous distillation process of the parent dried flower cultivar.  Re-introducing botanically derived compounds allows us to deliver an equivalent aroma and flavour to the product.

 

HARDWARE

Are JUJU Power batter units rechargeable?

Yes, JUJU Power battery units are rechargeable using the vape power charging dock. The JUJU Power battery unit will arrive with a charging dock and charging cable. These devices can also be charged on your laptop or by using a charging box plugged into an electrical outlet, much like a smartphone. 

 

What is included in the JUJU Power battery package?

JUJU Power is a compact rechargeable battery unit compatible with most 510-threaded cannabis extract vape cartridges. It has buttonless activation and an LED power status indicator.

 

Each package contains:

1. 510 battery unit

2. Battery charging accessory

 

You will need to use your own outlet block adaptor with the charging accessory.

 

How long will my JUJU battery last, if fully charged?

As with any rechargeable device, battery life is dependent on use and certain environmental conditions such as exposure to extreme temperatures. Therefore, it is difficult to estimate the length of battery life. The JUJU Power battery unit is designed for multiple charges.

 

How long does it take to fully charge if the battery is dead?

It should take approximately 1 hour and 20 minutes to fully charge the JUJU Power battery unit. 

 

What does “UL Certified” mean?

All of our batteries have been tested and UL certified. UL stands for Underwriters Laboratories, an organization that has existed for more than 100 years. UL is a world leader in product safety testing and certification. UL developed industry-standard UL 8139 to help manufacturers address lithium battery hazards for vaping devices. UL 8139 evaluates the safety of the electrical, heating, battery, and charging systems of these products.

 

Can I refill my Tweed 510 vape cartridge when it runs out of extract?

Our Tweed 510 cartridges are not refillable. We strongly recommend that you do not attempt to refill an empty cannabis vape cartridge as this is a potential risk to your safety and health. 

 

How do I dispose of my Tweed 510 cartridge when finished?

You can dispose of your Tweed 510 cartridge and JUJU Power battery unit at your nearest TerraCycle drop-off location or by mail to TerraCycle. To find your nearest retail drop-off location, or to sign up to the TerraCycle program as an individual, please visit tweed.com/recycle to open an account and participate, free of charge.

 

How do I use the Tweed 510 cartridges?

  1. Remove the dust cap from the mouthpiece.

  2. Connect the cannabis cartridge to a compatible 510 thread battery.

  3. For best results, pair with JUJU PowerTM rechargeable vape battery.

  4. Simply inhale from the mouthpiece to initiate your session.

 

Is there a warranty on the battery?

Yes, all JUJU Power batteries come with a one-year limited warranty. Please visit SpectrumTherapeutics.com for more information. 

 

What is the return policy on the cartridge?

Tweed 510 cartridges are covered by our existing return policy for cannabis products and will be dealt with on a case-by-case basis.

 

Vapourizing Safety

How can I learn more about vaping and its health risks?

There may be health risks associated with vaping that are not fully known or understood. Please refer to the following website for risks of vaping: www.canada.ca/en/health-canada/services/smoking-tobacco/vaping/risks.html

 

What is the difference between vapourizing dried cannabis and vapourizing cannabis extract?

Patients are able to experience vapourization in two ways. One way is to use dried cannabis in a dried cannabis vapourizer like a Storz & Bickel device, which are available through the Spectrum Therapeutics website. Under the new regulations that came into effect October 17, 2019, cannabis extract vapes became a new legal format. Cannabis extract vapes contain refined cannabis extract that can be inhaled. Vapes come in pre-filled vape cartridges that require a battery base unit to use.

 

Why would I use a vapourizer device as a medical cannabis patient? 

Inhaled methods of consumption deliver a rapid onset of effects in seconds to minutes after inhalation. Vapes are also suitable for patients who have difficulty swallowing oral formulations and are looking for a discreet and convenient option without the preparation required for dried flower inhalation.

 

Why are vapes not available in my province?

Some provinces are reviewing available evidence and data related to cannabis vaping before making products available. At Spectrum Therapeutics we work closely with government bodies and adhere to all regulations to ensure the delivery of safe, consistent, and reliable products. 

 

Can I travel with these vape devices? 

Travel with medical cannabis is permitted, but only within Canada. As a medical patient, we encourage you to carry your Spectrum Therapeutics Customer Card with you for identification purposes.

 

REFERENCES

Compton RP, Berning A. 2015. Drug and alcohol crash risk. Traffic Safety Facts Research Note. DOT HS 812 117. Washington, DC: National Highway Traffic Safety Administration]. http://www.nhtsa.gov/staticfiles/nti/pdf/812117-Drug_and_Alcohol_Crash_Risk.pdf

 

Health Canada. 2018. Information for Health Care Professionals: Cannabis (marihuana, marijuana) and the cannabinoids. https://www.canada.ca/content/dam/hc-sc/documents/services/drugs-medication/cannabis/information-medical-practitioners/information-health-care-professionals-cannabis-cannabinoids-eng.pdf. Published October 2018.

 

Izzo AA, Borrelli F, Capasso R, Di Marzo V, Mechoulam R. Non-psychotropic plant cannabinoids: new therapeutic opportunities from an ancient herb. Trends Pharmacol Sci 2009;30(10):515-527.

 

MacCallum CA, Russo EB. 2018. Practical considerations in medical cannabis administration and dosing. Eur J Intern Med 2018;49:12–19.

 

National Academies of Sciences, Engineering, and Medicine. 2017. The health effects of cannabis and cannabinoids: Current state of evidence and recommendations for research. Washington, DC: The National Academies Press. http://nationalacademies.org/hmd/reports/2017/health-effects-of-cannabis-and-cannabinoids.aspx. Published 2017.

 

Pertwee RG. The diverse CB1 and CB2 receptor pharmacology of three plant cannabinoids: ∆9-tetrahydrocannabinol, cannabidiol and ∆9-tetrahydrocannabivarin. Brit J Pharmacol 2008;153:199-215.

 

Pisanti S, Malfitano AM, Ciaglia E, et al. Cannabidiol: state of the art and new challenges for therapeutic applications. Pharmacol Therapeut 2017;175:133-150.

 

Rogeberg O, Elvik R. The effects of cannabis intoxication on motor vehicle collision revisited and revised. Addiction 2016;111(8):1348-1359.

 

Russo E, Guy GW. A tale of two cannabinoids: The therapeutic rationale for combining tetrahydrocannabinol and cannabidiol. Med Hypotheses 2006;66 234-246.

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