Medical
For you, Oct. 17 is just another day
For medical cannabis customers like you, October 17 (the date that recreational cannabis becomes legal) won’t significantly change the way you order and receive the Spectrum Therapeutics products you have come to rely on. To address any questions you have about how the legalization of recreational cannabis affects you and to better meet your needs, we are extending the hours of Customer Care for medical patients from 6 am to 10 pm EST, 7 days a week.
We will continue to keep our promises simple
It will also be business as usual for us after October 17 as we continue to prioritize our medical patients. This means unique pricing for medical customers:
New pricing on 15-gram jars of dried flower products, which will result in a $5 savings
All Spectrum Therapeutics dried flower products priced at no more than $8.50/gram
We cover the government’s excise tax on Spectrum Therapeutics products, which will be applied to cannabis products effective October 17
Compassionate Pricing for qualifying medical customers
Ensuring the supply of high-quality medical cannabis for medical customers
You can be confident about the quality, consistency, and strength of our products. With almost 6 million square feet of growing space, we are committed to providing a consistent supply of softgels and oils. We guarantee our supply for medical customers and will give you a 10% discount on the equivalent Spectrum Therapeutics Softgel or Oil product in the unlikely event your product is unavailable.*
Dedicated customer support and expert advice
Registration and ordering will be as easy as ever. Most importantly, the Spectrum Therapeutics Customer Care team is dedicated to our medical patients and is available to you from 6 am to 10 pm EST, 7 days a week, beginning October 10. This includes access to expert advice and links to experienced medical cannabis educators.
By continuing as a customer with Spectrum Therapeutics, you are ensuring continued access to high-quality, consistent products and the customer service you’ve come to rely on.
If you have any questions or concerns about how the legalization of recreational cannabis will affect you and access to your medicine, please contact us anytime — we are here to help.
*Customers must have registered or purchased the product in the past 60 days and both dosages of the Spectrum Therapeutics Softgel product must be sold out to qualify.